̽»¨¾«Ñ¡

Front Desk Volunteers are the face of the ̽»¨¾«Ñ¡, they are often the first people that are seen and spoken to by clients, staff, and other volunteers. People in this role greet anyone who walks into our office, answer phone calls, and direct all clients to the appropriate staff member. 

Volunteers at the front desk interact with more clients than in any other opportunity within our office. Through these interactions, volunteers will gain skills in communication, understanding, and multi-tasking. Additionally, at the front desk you will learn more about the varied programs and services offered by the ̽»¨¾«Ñ¡ in Salt Lake City.

The best fit for this position is someone who is personable, patient, flexible and a problem solver. Our staff is busy, which means we are not always accessible to those who walk or call-in, so you are crucial to providing a friendly space to ensure people feel welcome. Training will be provided in-person on your first shift.

Shift options: Weekday 2 hour shifts on Mondays, Tuesdays, Wednesdays and Fridays from 9am-5pm.

RESPONSIBILITIES:

• Greet walk-ins, usually ̽»¨¾«Ñ¡ clients, donors or volunteers and direct them to appropriate staff 
• Direct phone calls that come through the general ̽»¨¾«Ñ¡ number 
• Utilize resources available, including the resource manual, online training and ̽»¨¾«Ñ¡ staff to answer questions that come up throughout your shift 

REQUIREMENTS: 

• Weekly or bi-weekly 2 hour shift.
• Comfortable with saying no and asking questions 
• Prior experience working with various language speakers preferred, but not required 
• Passionate about refugee services 
• Willing to learn about the ̽»¨¾«Ñ¡ and our wide variety of programs 
• Reliable and communicative of any schedule changes at least 24 hours prior to scheduled shifts

NEXT STEPS: 

• Attend a volunteer orientation, sign up for the next one here: .

QUESTIONS:

Please email Dylan Cole, our volunteer coordinator, at VolunteerSLC@rescue.org